Sivoz Mexico - Contact your customers

About Us

What is Sivoz Mexico

What Sivoz Is?

Sivoz is a company with over 20 years of experience, specializing in offering innovative solutions in information technology and management. With a strong focus on Debt Collection, customer service, sales, marketing, and communication, Sivoz is dedicated to improving business efficiency and communication through advanced technological products and services.

Additionally, Sivoz develops management software and methodologies that foster customer loyalty and increase efficiency in various areas such as citizen service, helpdesk, commercialization, and governance. Sivoz also offers BPO services and has a high-quality Contact Center.

With a firm commitment to innovation, Sivoz invests significantly in developing new products and training its staff, ensuring continuous updates and improvements to its solutions.

We implement tailored technological solutions for your business.
Sivoz Mexico

Our History

Sivoz Mexico was founded in 1998 by a group of professionals with a technological vision, and since then has accumulated over 20 years of experience in areas such as Debt Collection, customer service, sales, marketing, and unified communications. In 2007, the company transformed into Sivoz Mexico, S.A. de C.V., integrating management solutions and new technologies for financial entities, government agencies, and call centers.

Sivoz invests 20% of its profits in innovation and training, excelling in applying artificial intelligence to management systems. With certifications in ITIL and ISO 27001, the company promotes a culture of ethics and information security. Currently, it has over 30 employees, several business units, and strategic alliances in both Mexico and the United States.

Information Security Policy

We maintain our client portfolio and their trust by preserving the security of their information in terms of confidentiality, integrity, and availability, minimizing management risks, and ensuring business continuity through the continuous improvement of an information security system and compliance with applicable organizational requirements.

Information Security Notice
  • Collaboration Tools
  • Smart Reminders
  • Requirement
  • Task Management
FEATURED

Your partner for more efficient and effective business management

Su éxito es nuestro compromiso.

We provide ongoing training to our team in order to guarantee best practices in collection management.

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Find out how we can help you improve your efficiency, reduce costs and strengthen your customer base.

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SIVOZ MEXICO

Our Essence 

Mission:

To help improve the productivity of national and international companies by utilizing specialized knowledge in customer service to develop IT solutions and business consulting.

Vision:

To be a forward-thinking company that uses new technologies in developing solutions applicable to business objectives, satisfying the needs of medium and large enterprises and their partners in terms of solidity and profitability, while maintaining our values and principles at all times and expanding into international markets.

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We offer several implementation modalities:

We adapt to the client's needs by offering service outsourcing, service adaptation, rental, and sales formats.

We implement our tools into your existing system, optimizing its performance.

We take care of the entire Debt Collection process through outsourcing, freeing up your time and resources.

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