We offer BPO services and management software for the customer service of our clients’ clients.
Improve your company's efficiency and productivity now.Sivoz is making a difference in Mexico, Central America, and South America with its advanced systems and services. Below are some indicators reflecting our current activities:
Learn more...Our verbal and written conversation bots are efficiently managing customer service, automating responses and optimizing customer service in real time and around the clock.
SuperCall.mx is sending automatic campaigns through various channels, including SMS, calls, emails and mailing. Providing effective solutions for payment reminders, marketing, purchase confirmations, notifications, etc.
Our Sivoz Collections system is facilitating comprehensive management from preventive to judicial collections and write-offs through various channels and in collaboration, ensuring outstanding results.
We are managing and processing customer service, collection, verification and promotion requests through mobile applications in line with the management systems.
Our Call Center is actively handling calls, messages, and conversations, offering support in various areas such as Debt Collection, Customer Service, Surveys, and Placement.
It is the solution your company needs to optimize collection management and improve profitability.
Communicate effectively with SuperCall.mx, our omnichannel platform. Send messages via SMS, emails, and voice messages. Automate campaigns and measure impact to optimize communication with customers, collaborators, and partners.
Sivoz Mobile offers you a comprehensive solution to manage your field teams efficiently and effectively.
Revolutionize customer communication with Sivoz IVR WAB. Offer 24/7 customer service through WhatsApp Business, facilitate balance inquiries and service activation/deactivation autonomously.
We offer comprehensive Call and Contact Center solutions designed to optimize your operations, improve the customer experience and increase the profitability of your business.
At Sivoz, we focus on providing consulting services that help companies achieve their strategic objectives.
It is designed to optimize every stage of the process, from credit analysis to omnichannel authorization, ensuring a healthy and trusting relationship with your borrowers.
Get a personalized quote and discover how Sivoz can help you improve your communication and increase your revenue.
ITIL Certification in Best Practices for Customer Service, based on our services and product "Atiende." Awarded by EGADE - ITESM.
ISO 27001 certification related to Information Security, awarded by the international organization SIGE - NYCE.
Award for Best of e-Business organized by CNN-Expansión for the SuperCall.mx platform, which is part of Sivoz's service offerings.
Awarded for International Promotion Activities.
In addition to what is indicated as the Financial Sector, we have the best Debt Collection Management model that does not harm the relationship with the Member, and combined with other Sivoz tools, we support the Digital Transformation Strategy.
Don’t wait to enhance your business. Enroll in our training programs and take your company to the next level.
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Read moreYou can contact us at any time at +52 477-173-0000 or by mail at contacto@sivoz.com
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+1 455 1482 236
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16/9, Down Street Edinburgh, Scotland United Kingdom
